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About Us
Established in December 2000, Advanced Care Animal Clinic is a full-service veterinary medical facility, located in Smokey Point, WA. near Lowe's Hardware and next door to Subway. The professional and courteous staff at Advanced Care Animal Clinic seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients. Our patients vary from dogs and cats to birds, rodents and reptiles. We are committed to giving your pet personalized care while promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Advanced Care Animal Clinic strives to offer excellence in veterinary care to Smokey Point and the surrounding area. Please take a moment to contact us today to learn more about our veterinary practice and how Advanced Care Animal Clinic can serve the needs of you and your cherished pet. Advanced Care is affiliated with Northwest Veterinary Clinic of Stanwood.
Mon-Sat
8 AM - 5 PM |
| 360-651-8000 |
| Please call for an appointment |
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| Sunday Closed |
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| For after hours emergency care please call the Pet Emergency Center in Mount Vernon @ (877) 848-5913 or the VCA Specialty Animal Hospital in Lynnwood @ (425) 697-6101. |
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Red Flag Rules - Effective November 1, 2009 our Clinic needs to adhere to something called “Red Flag Rules.” This is a program which has been put into place to help prevent, detect, and respond to identity theft. This rule is a section of the Fair and Accurate Credit Transaction Act (“FACT ACT”) of 2003, a Federal Law which requires the establishment of guidelines for financial institutions and creditors regarding identity theft. It is because we are considered a creditor that we need to put this program in place.
So what does this mean for you as a valued client of Advanced Care Animal Clinic? You probably won’t see too many changes in the way we continue to provide our customer service; most of the changes will be behind the scenes. However, you may notice us asking to see a picture ID when you pay with a check or credit card, this being just one of the ways we can verify that you are who you say you are. While we have kept all valuable and required information such as credit card numbers and drivers’ license numbers in a secure environment, we are taking even further action to keep this information safe and protected.
All necessary employees will be trained in the implementation of this new program, which will then be reviewed and approved on a yearly basis. We hope that by creating this program, implementing, and reviewing on a regular basis, we can do our part in preventing the wide spread identity theft problem and keep you, our clients, safe as well.
Pet Portals - We are excited to announce that on our new website you will now be able to view your pet's health information, request an appointment, request prescription refills, provide updates including photos for your pet's medical record and ask questions of the staff through our "Pet Mail" mailbox. We will be checking our mailbox 2-3 times throughout the day and will respond promptly to your requests and questions. Once you establish your Pet Portal account you will have access to all of these new services. All you need is an e-mail address and your own password to have access to this secure site. By establishing your own Pet Portal you will also be able to receive quarterly pet health newsletters as well as receive vaccination and other reminders via e-mail.
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